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Frequently Asked Questions

Please use this page to find answers to some of the most common questions we have received from KIA season ticket members.

General Questions

Will I receive paper tickets to attend games?

All of your tickets are available to manage online through your My Falcons Account. As a KIA season ticket member you will not be receiving mailed season tickets this year, but have full access to manage your tickets online.

How do I access my account?

Your My Falcons Account was set up under the email address you provided KIA when you purchased your new car. Simply select “Forgot your password?” in order to receive a temporary password.

TIP: The temporary password email may be directed to a SPAM or Junk Folder, be sure to check these folders if the email does not appear in your inbox.

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